Patient data security isn't a feature.
It's the foundation.
High-end medical aesthetics practices require enterprise-grade compliance. The AXCE infrastructure is built on a strict "route, don't store" architecture, ensuring your patient data never leaves your secure, HIPAA-aligned environment.
Four Pillars of Clinical Compliance
We engineered the Consult Recovery System to eliminate compliance risk, ensuring your practice meets the highest standards of patient privacy.
Route, Don't Store
Our Voice and DM agents act as a secure conduit. We do not store Protected Health Information (PHI) on our servers. Data is instantly routed into your existing HIPAA-compliant CRM.
The "Do-Not-Say" Protocol
Every AI agent is hard-coded with strict clinical guardrails. The system is programmed to never diagnose, guarantee results, or provide medical advice. It strictly handles logistics and booking.
Secure API Integrations
We integrate directly into your existing practice management systems (Boulevard, NextMD, HubSpot) using encrypted, authenticated API webhooks. No manual data exports or insecure spreadsheets.
100% Data Ownership
You own the infrastructure, the workflows, and the data. We build inside your accounts, not ours. If we part ways, your systems and data remain entirely with you.
The "Do-Not-Say" Protocol
Generic chatbots guess. Our clinical compliance backbone is explicitly programmed to know what it cannot say. We protect your medical license and your brand reputation by enforcing strict boundaries on every automated interaction.
Patient: "I had a tummy tuck 3 days ago and my incision looks red. Is that normal?"
AXCE Agent: "I cannot provide medical advice or evaluate your incision. For your safety, I am immediately connecting you with our on-call triage nurse who can assist you right now."
Built for the Enterprise Standard
We operate at the intersection of advanced AI and strict healthcare regulations, ensuring your practice is protected at every layer.
Business Associate Agreements (BAA)
For our Tier 1 and Enterprise clients, we provide comprehensive Business Associate Agreements (BAA) that formally outline our responsibilities in protecting PHI and ensuring HIPAA alignment across our infrastructure and sub-processors.
Sub-Processor Transparency
We utilize only enterprise-grade, SOC 2 compliant underlying infrastructure providers (such as leading cloud telephony and LLM routing services) that also adhere to strict healthcare data security standards.
Secure, compliant, and ready
to protect your practice.
See how the AXCE infrastructure plugs into your existing CRM without compromising patient data or clinical standards.